Personal information we collect and how we use it

We collect your contact details (your name, your address, your email address and your phone number). We also store your purchase and transaction history. We may also store information you add to personalize your products or request design services, such as text or uploaded images .

Who has access to your information

We limit access to your information to employees who have a need to use the information and are obligated to protect that information and keep it confidential. We may also share the information as required or permitted by law, such as when we believe such disclosure is appropriate to cooperate with an investigation of activities claimed to be unlawful, or to protect our rights or property or those of others.

What rights do you have to access and control the use of your information

• have your Personal Information deleted (or altered so that you are not identifiable) or to restrict the ways in which we use your information – but in either case, only under specific circumstances prescribed by law
• unsubscribe from marketing or withdraw any specific consents you gave us
• have errors in your Personal Information corrected
• lodge a complaint with your local data protection authority.

Cookies and similar files

Our Website uses “cookies” and files that are similar to cookies. Cookies are alphanumeric identifiers created by your browser at our request and stored in an approved and standardized place on your computer.

To ensure you are able to use all of the online shopping and personalized features, your computer, tablet or mobile device will need to accept cookies. Most Web browsers accept cookies by default, but allow users to reject cookies by changing the browser preferences. If you have set up your browser to reject cookies, some aspects of our Website, including our Shopping Cart, will not work properly.

Use and disclosure of information

We use and disclose the information that we collect about you to maintain, improve, and administer our Website, operate our business, provide products and services that you request, administer your account, inform you about products and services that might be of interest to you, and personalize your online experience.

Business Operations: In order to carry out certain business functions, such as order fulfilment, e-mail delivery, or marketing, we sometimes hire other companies to perform services on our behalf. These companies may be located outside of Canada. We may disclose Personal Information that we collect about you to these companies to enable them to perform these services, but those companies are not authorized to use it for any other purpose than completing their contractual requirements to Haywire Winery.

Website security

We maintain physical, electronic, and procedural safeguards designed to help us protect your nonpublic Personal Information. For example, our website uses Secure Socket Layer (SSL) technology to encrypt data when using our Website.